FREQUENTLY ASKED QUESTIONS

WHAT IS CHOFFY?

Choffy is 100% Roasted and Ground Premium Cacão Bean. It is gluten free, dairy free, and sugar free because there are no additives to it and the cacao bean is naturally free of all of those.

WHICH FLAVOR SHOULD I TRY FIRST?

This is a tough question to answer. Which of your children do you love the most? Typically we suggest the Variety Pack so you can try all three and still pay the same low fee of $5.75 in shipping. But if you want to try just one, we recommend trying our Ivory Coast Choffy. It is the flavor that started it all and set the bar that imitators seek to match. Here are the descriptions of all of our flavors:

IVORY COAST – This is the classic original Choffy with cocoa from the Ivory Coast! Nice deep chocolate with hints of light natural grains, and a classic earthy flavor. A long time favorite by many! Ivory Coast would range lightest on the Choffy boldness scale.

IC DARK– is the new dark roast of our very popular Ivory Coast Choffy. IC Dark has a deep, refined cocoa flavor with subtle earthy notes and an incredibly satisfying aftertaste.  IC Dark is bolder, richer and even smoother than the original.

EL SOÑADO – is created from a limited edition single estate cacão bean that is so special. It has deeper chocolaty notes with complex fruity overtones.

EL SOÑADO DARK – is similar to it’s medium roast counterpart, but roasted to a dark rich coffee-esque flavor. It still is chocolaty, but goes further than any Choffy ever before! If you are a coffee lover, then this is probably for you!

VOLTA – is our newest Choffy variety from Ghana! This estate boasts an exceptionally rich depth, yet smooth cocoa flavor. You feel the chocolate fill your mouth in every sip. The cocoa beans for this variety have been carefully selected after years of searching. Volta would range in the middle for boldness.

VOLTA DARK – Volta Dark is our new Choffy variety from Ghana! This new dark roast boasts an exceptionally rich depth, yet smooth cocoa flavor. You feel the chocolate fill your mouth in every sip.  Volta Dark would be one of our bolder varieties.  Although Volta and Volta Dark are our newest varieties, they are fast becoming the favorite of Choffy lovers everywhere.  

WHAT IS THE BEST METHOD TO PREPARE CHOFFY?

Choffy taste amazing when prepared in a French Press. The press allows the Choffy grinds to steep in the boiling water and gives the best flavor.
Brewing in a Coffee Maker also has great results.  Choffy can be brewed in a Coffee Maker if it has a gold, wire, or mesh filter. We do not recommend using a paper filter in coffee makers. The best result is reached when you brew on your machine’s strongest setting – for many machines this is the 1-4 cup setting.

CAN I GET A SAMPLE?

Choffy does offer samples.  If you use the code: WEBSAMPLE your first sample is free! Better than FREE, the shipping is FREE too!

CAN YOU BREW CHOFFY IN A KEURIG MACHINE?

We have recently heard that more and more people are having success brewing in their Keurig Machines. Success will depend on the water temperature settings on you machine. If you have a Keurig 2.0 (the Hot edition) you will have much better success. Make sure that you set your machine on the hottest setting and the strongest brew setting.

I WANT TO MAKE MY CHOFFY STRONGER, WHAT DO YOU SUGGEST?

For those that like a stronger flavor, we recommend you use boiling water, allow the Choffy to steep in the French Press for at least 5 minutes, and use heaping Tablespoons instead of level Tablespoons for a stronger flavor. The longer you let it steep and more often you stir it, the stronger it will taste. Also, make sure you use at least 3 servings at a time in a 32 oz French Press or larger. In our 16 oz Tumbler Presses you can use 2 servings.

IS THERE CAFFEINE IN CHOFFY?

Because Choffy is made entirely of the cacão (cocoa) bean, there is a very small amount of caffeine naturally. It is about the same as about 1 oz. of dark chocolate (20-24mg). The energy that you feel from Choffy is from Theobromine. This gentle yet long lasting stimulant provides you with a healthy energy lift by dilating the cardiovascular system making the heart’s job easier. Theobromine does not negatively affect the nervous system, therefore delivers energy without the crash or other negative effects of caffeine.

IS CHOFFY ORGANIC OR FAIR TRADE?

IS CHOFFY ORGANIC?
Simple answer? Not yet.  We believe that the things that we put into our bodies is very important.  We know that having certified organic products is a way that we can all make sure that we are accomplishing our goal of leading healthier lives.  As Choffy grows we are looking forward to the opportunity to find certified organic cacao that we can use to begin providing an organic product offering.  We are grateful for your support of our product and look forward to being able to bring certified organic Choffy products to life!
IS CHOFFY FAIR TRADE?
At Choffy we are not only dedicated to producing a fantastic product, but we are also committed to help to improve the lives of others. We believe that this extends all the way to the farmers who work hard to grow and bag our cacão. To help ensure that this happens we have selected and work with a company that is on the ground in the countries where we use their cacão. This company is committed to ensure that all farmers are treated with respect and receive proper a wage. We make sure that we pay prices for our cacao that are quite honestly above the fair trade price. That way we can purchase top notch cacão at a fair price. We hope that you will join us in our efforts to help better the lives of all people who are associated with our products by choosing the original brewed chocolate.

IS CHOFFY CERTIFIED KOSHER?

Choffy does not have a Kosher Certification. However, there is only one ingredient in Choffy, and that is 100% premium cacao bean. There are no additives whatsoever in Choffy or in the process. Choffy is the only thing that is processed in our warehouse, and the only thing that has ever been processed with our proprietary machinery.

WHERE DO I BUY CHOFFY?

Choffy can be purchased right here on our website. We do have select stores, cafes and restaurants throughout the United States that sell Choffy.  We are expanding our locations everyday.  Find a location near you by clicking on our locations page.  If we don’t yet have a location nearby, please considering printing off this information sheet and taking it to your favorite stores or restaurants and tell them you would like to purchase Choffy at their location.

HOW MUCH IS SHIPPING?

We ship via USPS Priority mail or UPS, depending on the weight of the package and the distance. We are located in Nevada. We require an internal processing time of 2-3 business days from when you place your order. Once shipped, most transit times are 5-7 business days.

HOW DOES AUTOSHIP (RECURRING ORDERS) WORK?

Our Schedule and Save program (also called Autoship) is easy to use.  Follow these easy steps:

  1. Choose which Choffy you would like to receive for regular shipments.
  2. Select the frequency for your shipments from the drop down menu (21, 30, 45, 60, or 90 days).
  3. Click the add to cart button.
  4. Proceed through the checkout process.
  5. Done!  You will receive your selected Choffy at the interval selected.

If you should choose to modify or cancel your autoship order follow these easy steps:

  1. Log in to your account – located at the top of the screen on any page at Choffy.com.
  2. Scroll down to the section titled “Recurring Orders”.
  3. Click on the “view details” after the order number you wish to change.
  4. You will see then see the option to change the frequency or your order, the date of the next order shipment, or to cancel the order completely.
  5. Save the changes you have made.

If you choose to change the product you have on autoship you will need to cancel the existing order and start a new order.

Special promotions regarding autoship are applied in the shopping cart, not on the specific product page.

HOW CAN I FIND A TRACKING NUMBER FOR MY ORDER?

As soon as your order is processed for shipping, you may find the tracking number of your order by logging into your account on Choffy.com.

find my tracking number

Once you have clicked on the “View Details” on the order you wish to track you can find the tracking information here:

tracking information

If there are only numbers in your tracking number, you can track your order at USPS.com.  If there is a letter in the second spot, you can track your order at UPS.com.

DOES CHOFFY SHIP TO APO/FPO BOXES?

Choffy supports our troops!  We do ship to most APO/FPO boxes.

DOES CHOFFY SHIP INTERNATIONALLY?

At this time, we only ship to the US.  Canadian customers can purchase on Amazon.com. We’re looking into some great solutions to be able to make this available to other countries. We appreciate your enthusiasm for our product. In the meantime, please send us an email at international@drinkchoffy.com, include your country in the subject line, and we will notify you when we are shipping to your country.

WHAT ARE THE NUTRITIONAL FACTS OF CHOFFY?

nutrition_facts

HOW LONG DOES CHOFFY STAY FRESH?

Choffy will stay fresh for about 6 months in your pantry. It does not need to be refrigerated or frozen to stay fresh. We recommend due to the nature of cacão, that you keep it at room temperature in your pantry for best results.

IS CHOFFY SAFE FOR NURSING OR PREGNANT WOMEN?

While we have not conducted specific studies or research with women who are pregnant or breastfeeding, we have had many women drink Choffy during those times without any problems or difficulties. Choffy is 100% Cacão bean (cocoa) Unless you have adverse reactions to chocolate, you would likely be fine with Choffy. As with anything, we would recommend that you check with your doctor.

WHAT ARE THE INGREDIENTS OF THE CHOFFY SOAPS?

CHOFFYS N CREAM – Ingredients: Coconut Oil, Palm Oil, Olive Oil, Castor Oil, Safflower Oil, Vegetable Glycerin, Goats Milk, Purified Water, Sodium Hydroxide, Soy Bean Protein, Sorbitol, Sorbitan Oleate, Essential and/or Fragrance Oil Blend

L’ORANGE ESPANOLA –  Ingredients: Coconut Oil, Palm Oil, Olive Oil, Castor Oil, Safflower Oil, Vegetable Glycerin, Unrefined Shea Butter, Purified Water, Sodium Hydroxide, Soy Bean Protein, Sorbitol, Sorbitan Oleate, Essential and/or Fragrance Oil Blend, Vegetable Grade Stearic Acid, Beeswax, Dye, Titanium Dioxide

CHOFFY MINT CHIP –  Ingredients: Coconut Oil, Palm Oil, Castor Oil, Olive Oil, Safflower Oil, Vegetable Glycerin, Unrefined Shea Butter, Purified Water, Sodium Hydroxide, Sorbitan Oleate, Soy Bean Protein, Titanium Dioxide, Essential and/or Fragrance Oil Blend, Micas (Natural Colorant)

WHAT IF CHOFFY IS JUST NOT MY THING?

We have a 30 Day money back guarantee (minus shipping). We have found that many times those that didn’t like Choffy at first, didn’t quite prepare it properly. We have many tips that can help you. Email us at info@drinkchoffy.com and we would be glad to help you to prepare your Choffy.