Shipping and Returns
We know that shipping can be difficult and SLOW. At Choffy, we strive to make shipping convenient and fast. We use USPS for most all of our shipments (except for large shipments). Usually shipping times are 2-3 days to get to almost every state in the US. For larger packages we use UPS whose shipping times are 5-7 business days. We are constantly trying to find better rates for our customers and whenever we do, we pass the savings on to you! (Note: All reshipments due to incomplete, incorrect, or old addresses will be charged the rate to re-ship your product to you. Please make sure that your shipping information is correct!)
At Choffy we are fixated on providing the best brewed chocolate in the world. We are dedicated to helping people find and love their Choffy! We stand behind our product! As a result, we offer a 30-day money back guarantee. If you have a less than stellar experience and would like to return your Choffy within 30 days, you can return is to:
627 N 1450 W
Cedar City, UT 84721
Please include a note with the order number and if you would like to return or request a different flavor. Once we have received the package, we will refund you for 100% of the purchase price of the product. If you would like to exchange products, we will be happy to help you with that. For exchanges or re-ships, we will charge the amount of shipping.
If you have questions, please call Jason Vanderhoven (President/Inventor of Choffy.) He loves to talk to customers and would be happy to help you with technical questions and or ideas!
You can reach Jason at 844-344-8220 Ext 1.
Coupon Code/ Discount Code Policy
At Choffy, we work really hard to take care of you as our customer. In our new system, we will be unable to add discount codes or coupon codes to your order after the order has been placed. We will however, allow you to use that unused discount code or coupon code on your next order, (so long as it has not expired.) That way if you forget to apply a coupon, like a first time coupon, it's not a problem! You can just use it on your next order!