Shipping Policy

Thank you for shopping with Choffy! We roast, package, and ship all orders with care from our facility in Cedar City, Utah.

Processing Time:
– Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Shipping Methods & Timeframes:
– Standard Shipping (USPS Ground Advantage or similar): 3–5 business days after processing
– Expedited Shipping: 1–3 business days after processing
– Tracking information will be emailed as soon as your order ships.

Shipping Rates:
– Calculated at checkout based on order size, weight, and destination.
– Free shipping promotions (when available) will be clearly stated on our website.

Lost or Damaged Packages:
– If your order arrives damaged, please contact us at support@choffy.com within 7 days with photos, and we will replace or refund your order.
– If a package is lost in transit, please notify us so we can work with the carrier to resolve the issue.

Questions?
Email us at support@choffy.com or call 844-344-8220 during business hours.